Privacy Policy

Introduction

Look, we're architects, not data miners. But we still need to be upfront about how we handle your info when you reach out or check out our work online. This isn't some generic template - it's actually how we operate at Gilded Shadow Quest Architecture.

We're based in Vancouver, which means we follow Canadian privacy laws (PIPEDA, to be specific). Your trust matters to us because most of our projects come from referrals and long-term relationships. We're not about to mess that up by being careless with your personal details.

What Information We Collect

Here's what we might gather when you interact with us:

How We Use Your Information

Pretty straightforward, really:

• Responding to your inquiries and setting up consultations
• Managing ongoing architectural projects and keeping you updated
• Sending project proposals, contracts, and invoices
• Coordinating with engineers, contractors, and city planning departments (only when necessary for your project)
• Improving our website based on how people use it
• Occasionally sharing news about completed projects or design trends (you can opt out anytime)
• Meeting legal and regulatory requirements - building permits, professional liability stuff, that sort of thing

We don't sell your data. Period. That's not our business model and frankly, it'd be kinda sleazy.

When We Share Information

We keep things tight, but there are situations where sharing's necessary:

Security Measures

We take reasonable precautions to protect your data. Our website uses SSL encryption, we've got password-protected systems for project files, and we limit access to sensitive info on a need-to-know basis within our small team.

That said, no system's completely bulletproof. We do our best, but can't guarantee absolute security. If there's ever a breach affecting your information, we'll let you know promptly as required by Canadian law.

Cookies & Tracking

Yeah, we use cookies - the digital kind, not the chocolate chip ones (though those are in our office kitchen).

We use basic analytics to see which portfolio projects get the most attention, where our visitors come from, and how people navigate the site. Helps us understand what works and what doesn't. You can disable cookies in your browser settings if you're not cool with that, though some functionality might get wonky.

Your Rights & Choices

Under Canadian privacy law, you've got rights regarding your personal information:

To exercise any of these rights, shoot us an email or give us a call. We'll respond within 30 days, which is what the law requires (though we're usually faster).

Questions or Concerns?

If you've got questions about this privacy policy or how we handle your information, don't hesitate to reach out. We're a small studio, so you'll actually talk to someone who knows what's going on.